Pella provides services and support that “big box” stores can’t perform. Our staff is made up of professionals whose expertise is in selling, installing, and servicing Pella Windows & Doors. Using a dedicated Pella sales team, project manager, local service technicians, and professional Pella installers means that your project will have the expertise of our whole team. We commonly use the term “single source accountability”, meaning that there’s no one to chase down regarding a product, installation, or warranty issue. Simply contact our office, your sales representative, or our project manager with any questions or concerns you may have and we will get to work resolving the issue.