“Mr. Andy Crum spent 2 plus hours one recent Saturday morning answering our many questions and expertly demonstrated various Pella replacement window products. He fully satisfied our many questions allowing us to make informed decisions during upcoming scheduled home consultation. Mr. Jeff Chill provided excellent product information, endured 3 hours and 2 full pages of specific product detail questions during home consultation.
The Ezequiel Olguin guided installation team far surpassed any and all expectations! Juan introduced both team members, provided their work experience history for window replacement, gave a brief job process explanation and asked where we would like them to start. It only got better from there as their displayed work ethic guided every observed action. Totally respectful of our home and surroundings mirrored their every action. All team members were prompt, courteous, friendly and professional.
Needless to say we are more than pleased and completely satisfied with efforts of all installation team members. This team has set the benchmark for professionalism and customer service!
- Linda and John G.